# Cannot download gene expression profiles and see 'structure' window **URL:** \ **Category:** Site Feedback\ **Tags:** software, bug-report, brain-explorer\ **Created:** [March 15, 2021, 12:27pm UTC](https://community.brain-map.org/t/cannot-download-gene-expression-profiles-and-see-structure-window/994 "2021-03-15T12:27:05Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![wayne](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/wayne/32/16_2.png) [@wayne](https://community.brain-map.org/u/wayne)\ **Post date:** [March 18, 2021, 7:59pm UTC](https://community.brain-map.org/t/cannot-download-gene-expression-profiles-and-see-structure-window/994/2 "2021-03-18T19:59:33Z")
Hi @Jabbott7 Sorry that you are experiencing this strange issue with the Brain Explorer program. Unfortunately, we have no simple fix to suggest, except for maybe using Brain Explorer on a larger monitor. Be aware that we are [currently planning to retire the app this year](https://community.brain-map.org/t/advanced-notice-end-of-life-for-allen-brain-explorer-desktop-app/575) so we are not planning to do any more development or bug fixes on it. Please consider describing your needs and goals in detail on that thread for consideration in future tools that we may develop. Best regards, Wayne --- _[View the full topic](https://community.brain-map.org/t/cannot-download-gene-expression-profiles-and-see-structure-window/994)._