# Human.brain-map.org can't be reached

**URL:** <https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921>\
**Category:** Technical\
**Tags:** api\
**Created:** [December 2, 2024, 6:43am UTC](https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921 "2024-12-02T06:43:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![xubingjie](https://avatars.discourse-cdn.com/v4/letter/x/d6d6ee/32.png) [@xubingjie](https://community.brain-map.org/u/xubingjie)\
**Post date:** [December 2, 2024, 6:43am UTC](https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921/1 "2024-12-02T06:43:11Z")

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I am using the `get_samples_in_mask` function from the `abagen` to access data from the Allen Human Brain Atlas (AHBA), but I am unable to access [https://human.brain-map.org/api/v2/well\_known\_file\_download/178238387](https://human.brain-map.org/api/v2/well_known_file_download/178238387). Where can I obtain this data?"

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**Author:** ![tanzhengtang](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/tanzhengtang/32/2008_2.png) [@tanzhengtang](https://community.brain-map.org/u/tanzhengtang)\
**Post date:** [December 2, 2024, 9:40am UTC](https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921/2 "2024-12-02T09:40:47Z")

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I also meet same situation, is there any solution?

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**Author:** ![SvenOtto](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/svenotto/32/893_2.png) [@SvenOtto](https://community.brain-map.org/u/SvenOtto)\
**Post date:** [December 2, 2024, 4:35pm UTC](https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921/3 "2024-12-02T16:35:10Z")

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@xubingjie & @tanzhengtang , thank you for bringing this to our attention.

We’re looking into what’s causing the current outage and are hoping for a quick resolution.

We’ll post here once the issues are resolved.

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**Author:** ![SvenOtto](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/svenotto/32/893_2.png) [@SvenOtto](https://community.brain-map.org/u/SvenOtto)\
**Post date:** [December 2, 2024, 5:14pm UTC](https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921/4 "2024-12-02T17:14:58Z")

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@xubingjie & @tanzhengtang the site is back up.

Thank you for your patience.

Please let us know if you run into any further issues.

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**Author:** ![tanzhengtang](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/tanzhengtang/32/2008_2.png) [@tanzhengtang](https://community.brain-map.org/u/tanzhengtang)\
**Post date:** [December 4, 2024, 1:46pm UTC](https://community.brain-map.org/t/human-brain-map-org-cant-be-reached/3921/5 "2024-12-04T13:46:29Z")

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Hello, I have another question in this post [How to get a specimen stack space(volume) from an mouse ISH section dataset or get an actual coodinates of point alignment in reference space?](https://community.brain-map.org/t/how-to-get-a-specimen-stack-space-volume-from-an-mouse-ish-section-dataset-or-get-an-actual-coodinates-of-point-alignment-in-reference-space/3822) it’s a long time that i still have no idea with this question, could you help me?