# Problem communicating to server

**URL:** <https://community.brain-map.org/t/problem-communicating-to-server/5095>\
**Category:** Allen Mouse Brain Connectivity Atlas\
**Created:** [October 1, 2026, 3:19pm UTC](https://community.brain-map.org/t/problem-communicating-to-server/5095 "2026-10-01T15:19:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rwball](https://avatars.discourse-cdn.com/v4/letter/r/e47c2d/32.png) [@rwball](https://community.brain-map.org/u/rwball)\
**Post date:** [October 1, 2026, 3:19pm UTC](https://community.brain-map.org/t/problem-communicating-to-server/5095/1 "2026-10-01T15:19:29Z")

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When I go to the Connectivity Atlas, I get the following error message:

> There was an error communicating with the server. Please check your internet connection and try again.

I tried with Firefox and Chrome and both gave me this message (and I am connected to the internet). Is there something wrong on your end? My class needs to use this atlas this afternoon (in about 4 hours).

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**Author:** ![jeremyinseattle](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/jeremyinseattle/32/50_2.png) [@jeremyinseattle](https://community.brain-map.org/u/jeremyinseattle)\
**Post date:** [October 1, 2026, 3:23pm UTC](https://community.brain-map.org/t/problem-communicating-to-server/5095/2 "2026-10-01T15:23:02Z")

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Can you please post the specific link where you have the issue? It seems to be working fine from my end, but I may be looking at a different part of the site.

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**Author:** ![rwball](https://avatars.discourse-cdn.com/v4/letter/r/e47c2d/32.png) [@rwball](https://community.brain-map.org/u/rwball)\
**Post date:** [October 1, 2026, 3:23pm UTC](https://community.brain-map.org/t/problem-communicating-to-server/5095/3 "2026-10-01T15:23:44Z")

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I am trying to open this link: [https://connectivity.brain-map.org/](https://connectivity.brain-map.org/)

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**Author:** ![rwball](https://avatars.discourse-cdn.com/v4/letter/r/e47c2d/32.png) [@rwball](https://community.brain-map.org/u/rwball)\
**Post date:** [October 1, 2026, 3:27pm UTC](https://community.brain-map.org/t/problem-communicating-to-server/5095/4 "2026-10-01T15:27:02Z")

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I just navigated to the atlas from your main website and I don’t get the error anymore. It is taking a long time to load, but it is working now. Thanks for pointing out that the problem might be the link I was using.