# Unable to call the API

**URL:** <https://community.brain-map.org/t/unable-to-call-the-api/2813>\
**Category:** Site Feedback\
**Created:** [December 22, 2023, 8:33am UTC](https://community.brain-map.org/t/unable-to-call-the-api/2813 "2023-12-22T08:33:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Manuel\_Z](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@Manuel\_Z](https://community.brain-map.org/u/Manuel_Z)\
**Post date:** [December 22, 2023, 8:33am UTC](https://community.brain-map.org/t/unable-to-call-the-api/2813/1 "2023-12-22T08:33:47Z")

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![Snipaste_2023-12-22_16-23-00](https://canada1.discourse-cdn.com/flex027/uploads/brainobservatory/original/2X/7/7d4750a012f06340089d25d1a19f5219efa9bf6f.png)

May I ask what’s wrong with your website? I am trying to call your API, but I was informed that the website is currently down. When can you restore it, or what other methods can you implement the functions that the Alleninf tool can achieve? I am eagerly looking forward to your reply.

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**Author:** ![Susan.Sunkin](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Susan.Sunkin](https://community.brain-map.org/u/Susan.Sunkin)\
**Post date:** [December 29, 2023, 2:15pm UTC](https://community.brain-map.org/t/unable-to-call-the-api/2813/2 "2023-12-29T14:15:32Z")

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Hi,  
Thank you for your message. I am confirming that you now have access to all the functionality that you need to access the API, is that correct?

Thank you,

Susan

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**Author:** ![Manuel\_Z](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@Manuel\_Z](https://community.brain-map.org/u/Manuel_Z)\
**Post date:** [January 3, 2024, 9:16am UTC](https://community.brain-map.org/t/unable-to-call-the-api/2813/3 "2024-01-03T09:16:39Z")

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Thanks for reply, it’s worked.

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**Author:** ![SivanSchwartz](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.brain-map.org/sivanschwartz/32/1039_2.png) [@SivanSchwartz](https://community.brain-map.org/u/SivanSchwartz)\
**Post date:** [January 3, 2024, 1:24pm UTC](https://community.brain-map.org/t/unable-to-call-the-api/2813/4 "2024-01-03T13:24:54Z")

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I am having the same issue, how to solve it?