Hello. I am currently bumping into an issue where a message of 'Mapping Failed’is popping up. I was wondering if it might be caused by an internal change in the website, as this issue is occurring for datasets that I have successfully run MapMyCells on previously.
Additionally, I am not able to access the log file, and when I download it the page just says “AccessDenied Access Denied”.
Are there any recent changes that could be causing this failure? I will attach the warning message and log for your reference.
Thanks for reporting this and for your patience as we investigated the issue. The app was confirmed to be failing and the cause was identified. We have now deployed a fix and you should be able to submit jobs successfully now. Please let me know if you are still getting errors.
